c9: (Default)
c9 ([personal profile] c9) wrote2006-02-02 07:40 am

Micro-shipment-managing

I wonder if the shipping companies all regret the invention or tracking number web sites? Micro-managing customers (like almost but not quite me) must drive them batty.

For example, the large hardware order I made on Tuesday has already shipped (yay!) in three separate boxes, with three separate tracking numbers. So I can see where each component is. And Purolator provides such detail that I can see when each boc was picked up, when it left Vancouver, and when it became "In Transit." As a ground order, I'm not sure what else I'll see before it gets local.

The problem is this:
- Box #1 became "In Transit" four minutes after leaving Vancouver.
- Box #2 became "In Transit" four minutes after leaving Vancouver.
- Box #3 has left Vancouver, but is not yet "In Transit."

Follow the excitement here.

What does it all mean?!?

[identity profile] ex-halfwitte432.livejournal.com 2006-02-02 07:41 am (UTC)(link)
It means the companies eventually outsource the people who answer the phones when the customers call, and people like me get more jobs.

[identity profile] cap-hill-latte.livejournal.com 2006-02-02 10:42 am (UTC)(link)
I wonder if the shipping companies all regret the invention or tracking number web sites? Micro-managing customers (like almost but not quite me) must drive them batty.

Nah. They're probably saving millions by not paying for your hourly "where is my package" calls to their 1-800 number. :-).

although

[identity profile] benjidacruick.livejournal.com 2006-02-02 10:49 am (UTC)(link)
your blog made me want to track my package. For free I'm having it sent to an HBC store. I figure that I'm never home when I pay for them to ship it to my house and then I have to pick it up at a depot, so why not ship it to a "The Bay", or other HBC store for free pick-up.

Maybe it's the 2-4 week shipping. although - I'm happy to hear that my order has been 'processed'

[identity profile] primary-suspect.livejournal.com 2006-02-02 11:06 am (UTC)(link)
Box #3 has been delivered to the drivers house. ;-)

[identity profile] c9.livejournal.com 2006-02-02 11:21 am (UTC)(link)
NOOOOOOOOOOOOOOOOOOOOOOOOOO!!!!!!!!!

[identity profile] jamincan.livejournal.com 2006-02-02 12:52 pm (UTC)(link)
Clearly the truck driver is just having a rather extended coffee break.

[identity profile] petele.livejournal.com 2006-02-02 05:01 pm (UTC)(link)
damn it... no sooner did you post this, than this afternoon i get an email from apple. my ipod fm receiver shipped... thankfully i selected overnight shipping, so i should get it tomorrow
but fedex doesn't have it in their system yet...